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Buddy for Business™

Meet Your Newest Team Members.

Two AI leaders. An entire AI workforce.

Engage customers. Empower employees. Improve quality. Optimize performance. Grow your business.

  • Customer Engagement & Growth
  • Difficult Conversations & Resolution
  • Quality Assurance, CSAT & CX Intelligence
  • Employee Support, Training & Performance
  • Operations, Automation & Business Insights
Watch the Dallas REIG demo

Buddy for Business™ — Your AI Workforce. Your Brand. Your Results.

Buddy™The Relationship BuilderEngage • Support • Grow

Buddy X™The Resolution SpecialistClarify • Address • Resolve

Business Performance Command Center™

Every measure, explained by Buddy with the evidence behind it, for executives, supervisors and operations.

IllustrativeSample data from the Command Center demo: week 2026-W45 against 2026-W44. Not a customer result.

  • CSAT81.1% down 6.1 pts
  • QA score80.5 down 2.8 pts
  • First contact resolution75.9% down 1.3 pts
  • Lead conversion20.5% down 1.2 pts
  • AHT424 s up 19 s
  • Service level59.6% down 20.9 pts

Interactive demoOpen the Command Center demo

Built for Your Business

Industry-ready AI workforces, configured to your goals, your brand and your rules.

TWO LEADERS · ONE STANDARD

One builds relationships. One resolves what's hard.

Buddy and Buddy X lead your AI workforce together. Every business subscription includes both.

Buddy™

The Relationship Builder

Warm, attentive and tireless. Buddy makes every customer and employee feel known, and keeps the work moving.

  • Customer engagement and support
  • Sales, leads and follow-up
  • Scheduling, events and onboarding
  • Customer insight and executive briefings

Buddy X™

The Resolution Specialist

Professional, confident, direct and respectful. Buddy X leads the conversations other tools avoid.

  • Difficult resolutions and de-escalation
  • Clear policy communication
  • Objection handling
  • Escalation preparation for your managers
  • Coaching and training scenarios

His boundaries are fixed. Buddy X never insults or threatens, never invents policy (he speaks only from the policies you approve), and never makes disciplinary or legal decisions on his own. He prepares them, with the evidence, for your people.

In Buddy for Business™, Buddy X is a professional workplace persona. The personal Buddy X™ companion remains for adults 18+ only.

THE AI WORKFORCE

Fifteen divisions. Two leaders. One workforce.

Each division has a clear job and a clear leader. Turn on the ones you need, in your brand, with your rules.

  • Available nowWorks today
  • Interactive demoSee it in a demonstration with sample data
  • Planned / requires integrationBeing built or needs your systems connected

  1. Customer Engagement & Support

    Greets, answers and helps customers on your website and approved channels, in your brand's voice, and hands off to your people when it matters.

    Related demo: Dallas REIG
    Led by Buddy™Planned / requires integration
  2. Sales, Revenue & Lead Generation

    Qualifies interest, captures leads with consent, books callbacks and keeps every follow-up on time.

    Related demo: Dallas REIG
    Led by Buddy™Planned / requires integration
  3. Marketing & Business Growth

    Drafts campaigns, posts and offers from your approved messaging, for your team to review and publish.

    Led by Buddy™Planned / requires integration
  4. Scheduling, Events & Appointments

    Books, confirms and reschedules appointments and events, and sends the reminders.

    Related demo: Dallas REIG
    Led by Buddy™Planned / requires integration
  5. Human Resources & People Operations

    Answers employee questions from your handbook and routes requests to HR. Employment decisions stay with your people.

    Led by Buddy™Planned / requires integration
  6. Employee Training & Coaching

    Runs realistic practice scenarios, difficult customers included, and writes coaching notes for managers to review.

    Led by Buddy X™Planned / requires integration
  7. Quality Assurance

    Scores interactions against your scorecards, supports calibration and flags coaching moments for supervisors.

    See it in the Command Center demo
    Led by Buddy X™Interactive demo
  8. Customer Satisfaction & CX Intelligence

    Reads surveys and voice-of-customer feedback to find what drives satisfaction, and what is hurting it.

    See it in the Command Center demo
    Led by Buddy™Interactive demo
  9. Performance Management & Analytics

    Tracks KPIs against goals, explains every change and prepares the evidence. People decisions stay with people.

    See it in the Command Center demo
    Led by Buddy X™Interactive demo
  10. Workforce Management

    Forecasts demand and proposes staffing and schedules for your planners to approve.

    Led by Buddy™Planned / requires integration
  11. Operations & Automation

    Runs the routine workflows you approve, with a person signing off on anything consequential.

    Led by Buddy™Planned / requires integration
  12. Policy & Compliance Support

    Explains your policies accurately and consistently, quotes only what you have approved, and escalates anything unclear.

    See it in the Command Center demo
    Led by Buddy X™Interactive demo
  13. Business Intelligence & Executive Reporting

    Turns your data into briefings leaders can act on, with the evidence linked.

    Related demo: Command Center
    Led by Buddy™Planned / requires integration
  14. Customer Retention & Loyalty

    Spots customers at risk, prepares save conversations and keeps loyalty personal.

    Led by Buddy™Planned / requires integration
  15. Contact Center Operations

    Supports agents and supervisors across every queue: assist, escalations, quality and service levels.

    See it in the Command Center demo
    Led by Buddy X™Interactive demo

We compete on results, not inflated chatbot counts.

MISSION CONTROL™

Ask once. Your workforce gets to work.

Give Buddy an objective in plain language. Mission Control™ turns it into work for the right divisions, shows the evidence, and waits for your approval before anything changes.

Mission Control™Illustrative example · not real dataPlanned / requires integration

You ask: Buddy, our CSAT dropped six points. Investigate why and recommend corrective actions.

  • Findings & evidence

    The drop is concentrated in billing contacts over the last two weeks.

    Evidence: survey comments, repeat contacts and transfer paths, each linked to its source.

    Buddy · CX Intelligence
  • Root-cause hypotheses

    1. A billing policy change is explained inconsistently.

    2. Transfers to billing add a second wait. Each hypothesis shows its confidence and what would confirm it.

    Buddy X · Quality Assurance
  • Recommended actions

    Publish one approved explanation of the change. Coach the billing team on it. Reduce transfers with a routing change.

    Buddy X · Policy & Coaching
  • Tasks

    Draft the policy explanation for review. Build a ten-minute coaching scenario. Propose the routing change to operations.

    Buddy · Operations
  • Approvals

    Nothing goes out until a named manager approves it. Disciplinary and legal decisions are never made by Buddy or Buddy X.

  • Progress

    Every task, owner and approval in one place, until the measure recovers.

BUSINESS BRANDING STUDIO™

Your brand. Your rules. Your workforce.

Configure how Buddy and Buddy X look, what they know, how they speak and where they stop.

  • Attire

    Dress Buddy and Buddy X in your colours and uniform.

    Interactive demoSee a branded Buddy
  • Knowledge

    Your products, policies and answers, from sources you approve and keep up to date.

    Planned / requires integration
  • Tone

    Formal or friendly, brief or thorough: one voice across every channel.

    Planned / requires integration
  • Workflows

    The steps each request follows, and where a person must approve.

    Planned / requires integration
  • Buddy X escalation & policy boundaries

    What Buddy X may resolve, what he must escalate, and the exact policy wording he may use.

    Planned / requires integration
  • Workforce configuration

    Choose your divisions, their leaders and their goals.

    Planned / requires integration
  • Integrations & permissions

    Connect approved systems, and decide exactly what each division may read and do.

    Planned / requires integration

ENTERPRISE-READY FOUNDATION

Control stays with your people.

Every Buddy for Business™ workspace is built on the same foundation.

  • Isolation

    Each business's data is kept apart from every other business, and from personal Buddy accounts.

    Planned / requires integration
  • Roles

    Owners, admins, managers and members each see and change only what their role allows.

    Planned / requires integration
  • Privacy & retention

    Collect the minimum, keep it only as long as you choose, and delete on request.

    Planned / requires integration
  • Human approvals

    Consequential actions wait for a named person to approve them.

    Planned / requires integration
  • Audit trails

    Who asked, what was done and who approved it, recorded.

    Planned / requires integration
  • Admin controls

    Turn divisions, channels and integrations on or off, and set Buddy X's boundaries.

    Planned / requires integration

We make no third-party certification claims. We'll walk your team through how the foundation works.

CHOOSE YOUR INDUSTRY AND OBJECTIVES

Tell us where you want results.

Pick your industry and what you want to improve. We'll recommend the divisions to start with and who leads each one. Nothing is sent until you choose to talk to us.

Your industry
Your objectives

Recommended for you

Your workforce, shaped to your goals.

Choose your industry and one or more objectives. We'll recommend the divisions to start with and who leads each one.

BRING BUDDY HOME

The Buddy your team trusts at work, for life at home.

  • Buddy for you and your family Available nowA personal AI companion for everyday life. Free preview, no account needed.
  • Employer-sponsored Buddy benefits Planned / requires integrationOffer your people a personal Buddy as an employee benefit.
  • ModeShift™ Planned / requires integrationMove between personal and work with one tap, in two separate spaces.

Personal and business data stay separate. Your employer never sees your personal Buddy, and your personal Buddy never sees your work.

BUDDY FOR BUSINESS™

Meet Your Newest Team Members.